Privacy policy

Last updated: 26.05.2026

1. Who We Are
This privacy policy explains how Graphicmania OÜ collects, uses, and protects personal data on the website https://loneri.graphicmania.ee.
Data Controller: Graphicmania OÜ
Address: Telliskivi, tn 60a-5, Tallinn
Phone: +372 644 4438
E-mail: info@graphicmania.ee

2. What personal data we collect

We may collect and process the following personal data:

  • full name;
  • email address;
  • phone number;
  • company name, where applicable;
  • content of messages submitted through the contact form;
  • IP address;
  • browser and device information;
  • technical and analytical data related to the use of the website.
  • cookie settings and information regarding consent to their use.

We do not intentionally collect special categories of personal data. Please do not submit sensitive or confidential information through the contact form unless it is necessary.

3. How we use your data

We may collect and process the following personal data:

  • responding to user inquiries;
  • processing messages submitted through the contact form;
  • maintaining customer communications;
  • ensuring the operation and security of the website;
  • website analytics and performance improvement;
  • managing consent for the use of cookies;
  • compliance with legal obligations.

4. Contact Forms:

Our website uses the Contact Form 7 plugin to operate contact forms.

If you send us a message through a contact form, the information you provide will be used solely to process your inquiry and respond to it.

Data submitted through the contact form is not stored in the website database and is not transferred to a CRM system. Instead, it is sent by email to info@graphicmania.ee or another email address managed by our company.

Information submitted through the contact form is not automatically used for marketing communications unless you have provided separate consent.

5. Cookies:

Our website uses cookies and similar technologies.

Cookie – is a small text file that is stored on your device when you visit a website. Cookies help the website function properly, remember your preferences, analyze website usage, and improve the user experience.

We may use the following categories of cookies:

  • Necessary cookies – required for the operation of the website and to ensure its security.Необходимые cookies — нужны для работы сайта и обеспечения его безопасности.
  • Analytics cookies – help us understand how visitors use the website.
  • Functional cookies – help remember user preferences where such functionality is available.

To manage consent for the use of cookies, we use the CookieYes plugin. CookieYes enables us to display a cookie notice, manage user consent, block non-essential cookies until consent is provided, and store user preferences.

Non-essential cookies are used only with your consent. You can change your cookie preferences at any time through the cookie banner or your browser settings.

6. Google Analytics:

To analyze website usage, we use Google Analytics, integrated through the Site Kit by Google plugin.

Google Analytics helps us understand how visitors use the website, which pages are visited, how users navigate the site, and how we can improve its performance and user experience.

Analytics cookies and the related processing of data are used only if you have given your consent.

7. Website security

To protect the website, we use the Wordfence security plugin.

Wordfence may process technical data such as IP addresses, user agent information, login attempts, requests, and security logs. This data is used to detect and prevent malicious activity, spam, unauthorized access, and other security threats.

8. Legal basis for data processing

We process personal data on the following legal bases:

  • consent – for example, when using analytics cookies;
  • performance of a contract or steps prior to entering into a contract – for example, when responding to inquiries or requests;
  • legitimate interest – for example, to ensure website security and resolve technical issues.
  • legal obligation – where processing is necessary to comply with applicable legal requirements.

9. Third parties and service providers

In certain cases, we use trusted third-party service providers to help us operate the website, perform analytics, ensure security, or process user inquiries.

Such service providers may include:

  • hosting provider;
  • email service provider;
  • Google Analytics / Google Site Kit;
  • CookieYes;
  • Wordfence / Defiant;
  • WordPress and technical plugin services.

Третьи стороны обрабатывают персональные данные только в объёме, необходимом для предоставления соответствующей услуги.

10. Data retention period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

General retention periods:

  • contact form submissions and email inquiries: 24 months;
  • accounting and financial records: in accordance with applicable legal requirements;
  • cookie consent data: in accordance with CookieYes settings and applicable legal requirements;
  • security logs: for as long as necessary to ensure the security of the website;
  • Google Analytics data: in accordance with Google Analytics retention settings.

When personal data is no longer required, it will be deleted or anonymized.

11. Transfer of data outside the European Economic Area (EEA)

Some of the service providers we use may process data outside the European Economic Area (EEA).

In such cases, appropriate safeguards are applied, including the European Commission’s Standard Contractual Clauses (SCCs) or other legally recognized mechanisms for protecting personal data.

12. Your rights

You have the right to:

  • obtain information about the processing of your personal data;
  • access your personal data;
  • request the correction of inaccurate personal data;
  • request the deletion of your personal data where there is a legal basis to do so;
  • restrict the processing of your personal data;
  • object to the processing of your personal data;
  • withdraw your previously given consent at any time;
  • lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at info@graphicmania.ee.

If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate.

13. Changes to this privacy policy

We may update this privacy policy from time to time if our data processing practices, services used on the website, or legal requirements change.

The current version of this privacy policy is available on the website at https://loneri.graphicmania.ee.